Discussion topic: Guaranteed minimum broadband speed

This message was authored by: JonBoyJpk · ‎01 Jul 2023

Can anyone tell me where in the sky app i can find where the guaranteed broadband speed is for my contract? It used to be easy to find but i cannot find it anywhere! I just want to check what sky's minimum guaranteed speed is so i can compare to what mine actually is. Please help. Thank you.

This message was authored by: jamesn123 · ‎04 Jul 2023

@JonBoyJpk

If you run the line test in the My Sky app then tap where it shows 'Broadband' with your speed in a circle, then tap 'test my broadband', wait for that check to complete then scroll down and your minimum speed will be listed.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: jamesn123 · ‎04 Jul 2023

@JonBoyJpk

If you run the line test in the My Sky app then tap where it shows 'Broadband' with your speed in a circle, then tap 'test my broadband', wait for that check to complete then scroll down and your minimum speed will be listed.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: JonBoyJpk · ‎14 Jul 2023

Thanks James. All good. Regards. Jonathan

Discussion topic: Guaranteed minimum broadband speed

Guaranteed minimum broadband speed

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