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Discussion topic: Got a new hub : do I send old one back

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This message was authored by: Doldi

Message posted on ‎17 Dec 2024 03:34 PM

Got a new hub : do I send old one back

Do I send old hub back??

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This message was authored by: Chrisee

Message posted on ‎17 Dec 2024 03:45 PM

Re: Got a new hub : do I send old one back

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@Doldi probably but Sky will tell you see https://www.sky.com/help/articles/return-tv-broadband

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎17 Dec 2024 03:56 PM - last edited: ‎17 Dec 2024 03:59 PM

Re: Got a new hub : do I send old one back

Posted by a Superuser, not a Sky employee. Find out more

@Doldi 

 

It appears that Sky isn't necessarily requiring the return of Q Hubs as they become obsolete in 2025 anyway because they don't meet new security standards due to their weak fixed administrator credentials.   Sky Broadband Hubs and Max Hubs are definitely returnable.

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