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Discussion topic: Gigafast Hub Wifi Dropping

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This message was authored by: AidanH

Gigafast Hub Wifi Dropping

Upgraded to the Gigafast Hub to get the most out of my 1Gb connection. Never had issues with the SR203 router but since switching to the new one the wifi signal constantly drops resulting in disconnects/buffering etc

Has anyone found a way to make the signal from these devices any better?

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This message was authored by: Me134

Re: Gigafast Hub Wifi Dropping

Posted by a Superuser, not a Sky employee. Find out more

@AidanH wrote:

Upgraded to the Gigafast Hub to get the most out of my 1Gb connection. Never had issues with the SR203 router but since switching to the new one the wifi signal constantly drops resulting in disconnects/buffering etc

Has anyone found a way to make the signal from these devices any better?


I'm afraid the Max Hub doesn't seem to have a great reputation for WiFi strength.

 

Have a look at the following to see if they can resolve your problem easily. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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