Gfast

[StevenNormallyW]

Is the only ways to get off gfast with sky, downgrade your service so you can then take fibre or move to a different provider? I know that the fibre has been installed to the pole outside my house. But sky still says I have the fastest service available. A house on the same pole as mine has placed an order for fibre.

[TimmyBGood]

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@StevenNormallyW wrote:
Is the only ways to get off gfast with sky, downgrade your service so you can then take fibre or move to a different provider? 

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That does appear to be the case, yes.

[peter-marlow+1966]

Do an online  check  of your  area and  see  what  that tells  you first, I know it sounds  daft but the pole outside  my as full fibre  connection  on  but my line comes off a different  pole so it could  be  to do with  that, that's  how I found out about  my line and had to wait until  that pole was updated 

[StevenNormallyW]

I had read that this was the case and for the life of me cannot understand why. You would have thought people with gfast are willing to pay more for a faster service so would be a good customer bracket to get upgraded. I guess sky make enough money already.