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Discussion topic: Getting massive variations in ping rates making online gaming unplayable

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This message was authored by PhilKelly This message was authored by: PhilKelly

Getting massive variations in ping rates making online gaming unplayable

Getting massive variations in ping making online gaming unplayable even though this is your ultrafast plus fibre broadband

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Getting massive variations in ping rates making online gaming unplayable

Posted by a Superuser, not a Sky employee. Find out more

@PhilKelly 

Please post your router stats

 

What device are you gaming on?

How is it connected to the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Bouckley This message was authored by: Bouckley

Re: Getting massive variations in ping rates making online gaming unplayable

Hi, I have the same issue.

I first moved in and had these issues which I didn't at my old flat. My solution was powerline adaptors and they have worked perfectly. Until this week. depending on the time of day I hit between 12-24 ping typically which is very solid. The last few days I sit anywhere from 50 -200 ms ping all the time. I do not understand what has happened I have not changed anything with my configuration. I am still getting solid speeds themselves but the ping makes the gaming completely unenjoyable having slower reactions than other players. I am also experiencing low level packet loss.

Xbox Series S
Powerline Adaptor

Bouckley_0-1708458436419.png

 

 

Any help would be greatly appreciated I am out of my depth and this is so frustrating having nothing change and being completely in the dark about what may have happened. @jamesn123 I have attached stats.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Getting massive variations in ping rates making online gaming unplayable

Posted by a Superuser, not a Sky employee. Find out more

@Bouckley 

Have you tried resetting both adapters? Sometimes the link can get messed up

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Bouckley This message was authored by: Bouckley

Re: Getting massive variations in ping rates making online gaming unplayable

 

Yes I have tried resetting. Went away for a week and came back and it is still the same

This message was authored by Bouckley This message was authored by: Bouckley

Re: Getting massive variations in ping rates making online gaming unplayable

I forgot to include this. Similar thing from my laptop over wifi ping much higher than before.

Bouckley_0-1709230391344.png

just ping google.com

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Getting massive variations in ping rates making online gaming unplayable

Posted by a Superuser, not a Sky employee. Find out more

@Bouckley 

Could do with a ping test when connected directly via ethernet, not powerline.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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