@Caroline1010 wrote:
If this is not sorted within 2 days I want my old reliable broadband back
There's no way for an ISP to revert a property with FTTP back to FTTC or any other form of copper broadband, because that technology is destined to be removed entirely. They simply cannot order a wholesale metallic circuit at an address with optical cable.
The most common issue reported in these forums is WiFi from the Max Hub rather than the stability of FTTP itself.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
