Full Fibre

[clydesmales]

Hi, it's Sky. Great news, Clyde

Your home is *now eligible for Full Fibre, the UK's most reliable broadband.* As a Sky VIP, you can *upgrade to Full Fibre 100 at no extra cost and with no change to your broadband contract.* We've provisionally booked an engineer for 15/10/2025 PM at your home (postcode ending 9JF). You can reschedule if you need to, we'll share details on how to do this soon.

If you have a care alarm, no mobile or poor mobile signal at your home, please DO NOT proceed as Full Fibre may not be suitable for you. Please note that prices may vary out of contract. By agreeing, you confirm you're the main account holder.

*To proceed, click "yes"* To opt out from this service click "no"
You sent this to me and I’ve not received anything since

[JimM1]

@clydesmales Have you looked at your account for any updates on My Messages or the Orders section?

[Waveman]

You will need to call Sky, this is a customer to customer portal, generally no one from Sky will be monitoring this forum.

You are also better off calling them on 150 from a Sky number of use the contact page to get the contact telephone number.

https://www.sky.com/help/articles/contacting-sky