This discussion topic has been answered Discussion topic: Full Fibre equipment.
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Message posted on 29 Aug 2025 07:38 PM
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Hi. Wonder if anyone can help. I'm having full fibre broadband fitted and was expecting a parcel but all I received was a envelope with a wire in. Is that all I have to have delivered. Will the engineer bring everything else needed. Thanks
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Message posted on 29 Aug 2025 08:13 PM
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@Tony249 wrote:
Oh wow, was expecting a box with a bit more in than that.
As long as you already have a Sky Broadband Hub, it's all that is required.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 29 Aug 2025 07:42 PM - last edited: 29 Aug 2025 07:43 PM
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Re: Full Fibre equipment.
@Tony249 wrote:
all I received was a envelope with a wire in. Is that all I have to have delivered.
Yes: that's the grandiosely named 'conversion kit' and enables a Sky Broadband Hub or Max Hub to connect with the Optical Network Terminal which the engineer will bring and install.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 29 Aug 2025 07:43 PM - last edited: 29 Aug 2025 07:46 PM
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Re: Full Fibre equipment.
@Tony249 No that's it, will convert your existing sky Hub from the DSL port - Master Phone socket to the WAN connection and the new ONT for Fibre that will be fitted inside your home!
Use your time wisely now think were you need want the ONT to be installed, where your current hub is to what can go wrong if/when your hub get's put in the wrong position. Also take a look at the OR Install day video search to see that on google!
Message posted on 29 Aug 2025 07:45 PM
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Re: Full Fibre equipment.
Oh wow, was expecting a box with a bit more in than that. Even managed to get it through the letter box. Thanks for your help.
Message posted on 29 Aug 2025 08:13 PM
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@Tony249 wrote:
Oh wow, was expecting a box with a bit more in than that.
As long as you already have a Sky Broadband Hub, it's all that is required.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 29 Aug 2025 08:48 PM
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Re: Full Fibre equipment.
Yes already have one of those, thanks.
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