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This discussion topic has been answered Discussion topic: Full Fibre Scam Text?

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This message was authored by: JimM1

Re: Full Fibre Scam Text?

This message was authored by: caesarome

Re: Full Fibre Scam Text?

Posted by a Superuser, not a Sky employee. Find out more

@Esther22 wrote:

 I am certain this is a scam as Sky normally communicates via email about these type of things. Upgrading for free also seems too good to be true. Is there anybody from Sky who could please clearify the situation?


@Esther22 

While you are right to be cautious and you can't go wrong if you do Sky have started sending out messages via WhatsApp as confirmed here:

 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost

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This message was authored by: EYPATTY

Re: Full Fibre Scam Text?

  • Hi, all I can say is that I was like you but I went ahead and it was all above board and I've had my full fibre fitted by openreach and confirmation that my charges or contract won't change.  The engineer also moved my landline over to full fibre.  Everyone will eventually have to move over to full fibre and I think sky were a little disappointed that not that many have taken up the offer so they decided to send whatsapp and texts to try to persuade people to take it.  You are right to be suspicious but on thus occasion I think you should be OK. I can only speak from My own experience. 
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