recently I had a message about free fiber upgrade due to the copper switch-off, it told me to text "yes" in a reply but then instead of doing anything, it sent me to an unhelpful AI chatbot that just told me there's nobody available to help with that. What do I do now?
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
