Discussion topic: Frustration
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Message posted on 07 Nov 2024 08:52 PM
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Frustration
Is it just me or do other customers suffer with no internet connection for days after upgrading to optical fibre?
Does anyone know where/how we can actually make a proper complaint about dreadful technical service?
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Message posted on 07 Nov 2024 09:51 PM
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Re: Frustration
@Paul634 wrote:
Does anyone know where/how we can actually make a proper complaint about dreadful technical service?
You can fill in this form:
https://www.sky.com/help/complaints
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Nov 2024 12:08 AM
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Re: Frustration
sky is **bleep** they installed fiber optics they know I don't have internet and **bleep** it they were technicians that sky and Openreach and still nothing. no contact or plan for repair. I think I'll order a big poster saying "thanks to Sky my family doesn't have internet"
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