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Discussion topic: Frustration

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Paul634
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This message was authored by Paul634 This message was authored by: Paul634

Frustration

‎07 Nov 2024 08:52 PM

Is it just me or do other customers suffer with no internet connection for days after upgrading to optical fibre?

Does anyone know where/how we can actually make a proper complaint about dreadful technical service? 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Frustration

‎07 Nov 2024 09:51 PM

Posted by a Superuser, not a Sky employee. Find out more
@Paul634 wrote:

Does anyone know where/how we can actually make a proper complaint about dreadful technical service? 

You can fill in this form:

 

https://www.sky.com/help/complaints 

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Zgierski
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Re: Frustration

‎08 Nov 2024 12:08 AM

sky is **bleep** they installed fiber optics they know I don't have internet and **bleep** it they were technicians that sky and Openreach and still nothing. no contact or plan for repair. I think I'll order a big poster saying "thanks to Sky my family doesn't have internet"

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