Frequent drop out

[Poodles121]

I have been in touch about my WiFi connection before. Since the new hub was installed and despite having a booster my accessory equipment has been failing. 
my hive has dropped out and I had no hot water. My Alexa equipment is also dropping and my WiFi throughout the house is worse than before. 
please help and advise

[SuperMatt · Accepted solution]

Hi, @Poodles121. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141