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Discussion topic: Frequent Internet Disruption

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This message was authored by: ManasaRaju

Frequent Internet Disruption

The Internet gets disrupted frequently, the four green lights in the modem goes off and there would be 2 orange and 2 green every now and then. This is happening from last week. We need an immediate resolution to this issue. 

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This message was authored by: TimmyBGood

Re: Frequent Internet Disruption

Posted by a Superuser, not a Sky employee. Find out more

@ManasaRaju wrote:

We need an immediate resolution to this issue. 


You certainly aren't going to get 'an immediate resolution' to an intermittent issue with domestic broadband on a Saturday evening.  If Sky diagnostics identify a potential circuit problem they'll book an investigation by Openreach in working hours during the week..

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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