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Discussion topic: Free upgrade
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This message was authored by: Loobieluuuu
Message posted on 22 Jun 2026 09:37 PM
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Free upgrade
I received a letter and what's app offering me to book a free upgrade. The letter told me to go to the link and follow instructions... which i did but online tells me to follow the instruction in my letter!!!! Help? I'm going round in circles
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Jun 2026 10:12 PM
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Re: Free upgrade
You are best of giving Sky a call tomorrow about this so they can place the fibre upgrade order for you.
The alternative is to see if you can do it yourself via this link:
https://www.sky.com/broadband/full-fibre-broadband
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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