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Discussion topic: Forticlient vpn dropping out on sky hub

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This message was authored by: Klbx

Forticlient vpn dropping out on sky hub

I've upgraded to sky hub (white router) and since then whenever im working from home, my Forticlient vpn keeps disconnecting and it's making it impossible to work, and it is worse whenever I answer a teams call. Work are saying it's a Sky issue, is there anything I can do to resolve this ? 

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This message was authored by: Chrisee

Re: Forticlient vpn dropping out on sky hub

Posted by a Superuser, not a Sky employee. Find out more

@Klbx complete and submit the form in this pinned post https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/48...

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Klbx

Re: Forticlient vpn dropping out on sky hub

Thanks, I did this on Monday and it said would be actioned within 48 hours but it's still dropping out. I've rang Sky and they've told me a Sky max pod (?) should fix the issue I'm having

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