Discussion topic: Forgot password and trying to set up new 1

This message was authored by: Troysgranny-- · ‎04 Aug 2025

I unfortunately deleted my password, tried to set new1 received emails but it doesn't recognise my new password

This message was authored by: GD1 · ‎04 Aug 2025

@Troysgranny-- Sky Stream, where you have posted, does not need a password, so which password are you trying to change?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Troysgranny-- · ‎05 Aug 2025

Thanks for reply ,it's my sky Internet connection

This message was authored by: caesarome · ‎05 Aug 2025

@Troysgranny--

The password you need should be printed on the back of your broadband hub, it is also on the little card that came with it.

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Discussion topic: Forgot password and trying to set up new 1

Forgot password and trying to set up new 1

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