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Discussion topic: For the past week have issues with WiFi during teams meetings

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This message was authored by: Speakyx

For the past week have issues with WiFi during teams meetings

For the past week having issues with wifi during teams meetings, keeps freezing.

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This message was authored by: Chrisee

Re: For the past week have issues with WiFi during teams meetings

Posted by a Superuser, not a Sky employee. Find out more

@Speakyx Video conferencing apps like Teams require both sufficent bandwidth but also a stable connection. If the WiFi signal in the area where the device you are using is poor the calls will drop if there is a burst of interference. Sometimes restarting your Sky hub can help,as that will ensure the hub uses the WiFi channel with the least interference but tgst is at best a temporary solution.. 

The best so,ution is to use an ethernet cable which is immune from interference.  Failing  that move closer to the hub as the shorter range 5GHz signal both carries more data and is less prone to interference. Beyond that you are into improving the WiFi coverage in your home either by buying Sky's WiFi Max add-on or buying third party kit.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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