For more than half a month, our internet at home is NOT working. Its drop out constantly in the evening when we are at home and we need it,also during by the day... it stops for several hours. This is terrible. No normal connection with the customer, we are talking to a bot, how are we let's solve the problem normally. After hundreds of attempts to talk to an unreal person, finally, miraculously, you manage to talk to a normal human being, even though he is incompetent. In two weeks, we had 3 engineering visits scheduled. The problem was supposedly fixed in the outer box...teoreticly, on the territory of the property is guaranteed to have NO problem. How the hell can we solve the problem and in the 21st century have normal access to the Internet for which we have been PAYING every month for years. The only solution I find at the moment is to change our provider.
