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Discussion topic: Fix my broadband

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Elchipo
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This message was authored by Elchipo This message was authored by: Elchipo

Fix my broadband

‎19 Dec 2024 06:57 PM

Broadband has dropped.my router is not operating and I can't watch sky streaming.i want this fixed.this is twice in six weeks now 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Fix my broadband

‎19 Dec 2024 07:29 PM

Posted by a Superuser, not a Sky employee. Find out more
@Elchipo wrote:

i want this fixed.this is twice in six weeks now 

As we are customers here you need to do something yourself about this so if the line test doesn't help you will need to call Sky:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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