Discussion topic: Firestick connection is poor
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Message posted on 22 May 2026 07:10 PM
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Firestick connection is poor
My firestick connection is poor so what can I do?
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Message posted on 22 May 2026 07:35 PM
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Re: Firestick connection is poor
Do you other devices likes phones also have a poor connection ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 May 2026 08:11 PM
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Re: Firestick connection is poor
@Mercedes21 wrote:My firestick connection is poor so what can I do?
If it's plugged in to the back of your TV try a USB extension cable to bring it out into line of sight of the router. Given the size of a Firestick it's a miracle that it gets any signal.
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
Message posted on 22 May 2026 08:25 PM - last edited: 22 May 2026 08:26 PM
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Re: Firestick connection is poor
@Me134 wrote:
@Mercedes21 wrote:
My firestick connection is poor so what can I do?
If it's plugged in to the back of your TV try a USB extension cable to bring it out into line of sight of the router.
HDMI extension, I'd think.
Sometimes powering over USB from a proper charger rather than a television port can help too.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 May 2026 07:40 AM
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Re: Firestick connection is poor
@TimmyBGood wrote:
@Me134 wrote:
@Mercedes21 wrote:My firestick connection is poor so what can I do?
If it's plugged in to the back of your TV try a USB extension cable to bring it out into line of sight of the router.
HDMI extension, I'd think.
Sometimes powering over USB from a proper charger rather than a television port can help too.
Of course it is (slaps head, I've got one plugged into the back of my monitor as well). The separate USB charger is also correct, they pack an awful lot into that little stick and it needs all the help it can get.
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
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