Fire stick and other appliances not connecting

[Pamelafraser]

Good afternoon, I have just had my hub installed and nothing that is connected is working.

[JimM1]

@Pamelafraser What do you see on the hub, link is below, and it is up until midnight for sky to have it all done by!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start