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Discussion topic: Fibre

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This message was authored by: MargaretBC

Fibre

Just had fibre hub connected . Engineer could not access the password on Tv . I have no landline . I'm not getting emails and the network is not connecting . I can't get through to sky other than the virtual assistant which is hopeless . Very upset and annoyed at being left like this 

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This message was authored by: Daniel0210

Re: Fibre

Posted by a Superuser, not a Sky employee. Find out more

@MargaretBC wrote:

I have no landline . 


@MargaretBC 

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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