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Discussion topic: Fibre installation

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This message was authored by: Tricky427

Fibre installation

If I sign up for full fibre now but it's not installed until August 11 will I be charged from now or installation date ? And is there any drilling involved as I rent my house ? 

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This message was authored by: GD1

Re: Fibre installation

Posted by a Superuser, not a Sky employee. Find out more

@Tricky427 wrote:

If I sign up for full fibre now but it's not installed until August 11 will I be charged from now or installation date ? From the install date   And is there any drilling involved as I rent my house ? Of course how do you think they will get the cable inside the property from outside?


 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Tricky427

Re: Fibre installation

Not obviously as I am not a sky engineer or a full fibre expert so I wouldn't have a clue . So thanks for being so helpful to a genuine question I'll go to a helpful company for my new fibre broadband 

This message was authored by: Highlinder

Re: Fibre installation

Posted by a Superuser, not a Sky employee. Find out more

@Tricky427  You will not be billed for a service until it is started. If you don't have an ONT already installed on the property then drilling will need to happen.

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This message was authored by: TimmyBGood

Re: Fibre installation

Posted by a Superuser, not a Sky employee. Find out more

@Tricky427 

 

Typically full fibre requires both external work (including trenching for underground delivery if there's no duct), drilling through a wall and attaching a new box inside.

 

Landlords should really be keen to permit this because high speed internet can increase the rental value of the property.

* * * * * * *

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This message was authored by: JimM1

Re: Fibre installation

@Tricky427 You can also when you have some time read the About top off the community page!

This message was authored by: Mr+Slant

Re: Fibre installation

"Landlords should really be keen to permit this because high speed internet can increase the rental value of the property."

 

Worth pointing out that if its Openreach* who install then they'll want to see permission from the landlord before they commence. This is a fairly recent development.

 

*if its Kelly/Morrison/etc then they won't care

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