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Discussion topic: Fibre install

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MrMart
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Fibre install

‎20 Aug 2024 06:05 PM

I have an MTS engineer and Openreach both coming on the same day for my fibre install.  Do I need to be home for MTS or Openreach (I was told that I don't need to be home for one of them but it wasn't clear which!).

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Highlinder
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Re: Fibre install

‎20 Aug 2024 07:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@MrMart  So you have to be home for at least one of them and maybe best for both on the where the CSP is going to be put  on the outside of the property.

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Highlinder
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Re: Fibre install

‎20 Aug 2024 06:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@MrMart  Who is doing the indoor work for the install?

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MrMart
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Re: Fibre install

‎20 Aug 2024 07:13 PM

Thank you for your reply.   Finally got through to someone at Sky and they believe Openreach are doing the internal work which is what I needed to know.  MTS are external.

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Highlinder
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Re: Fibre install

‎20 Aug 2024 07:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@MrMart  So you have to be home for at least one of them and maybe best for both on the where the CSP is going to be put  on the outside of the property.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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TimmyBGood
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Re: Fibre install

‎21 Aug 2024 09:31 AM - last edited: ‎21 Aug 2024 09:36 AM

Posted by a Superuser, not a Sky employee. Find out more

For anyone else who (like me) didn't know what 'MTS' is:

 

https://www.ispreview.co.uk/index.php/2022/11/openreach-extend-fttp-rollout-deal-with-morrison-telec... 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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