Fibre broadband

[redcat53]

Hi

i called Sky to renew my Broadband basics contract and was told I couldn't do this, that I need to take fibre 100 as the old copper lines were being phased out. But is it possible to keep my current set up until I have no other option but to switch to fibre? My current broadband service is excellent and I don't really need fabulous speeds.  Could I cancel fibre installation and renew my broadband basics instead? Shirley Ann

•  

[jamesn123]

@redcat53 

You can cancel your install yes but you'll end up having to pay the out of contract price that Sky charge for Broadband basics as they wont offer you a contract now for it without switching to FTTP. 

However I wouldnt recommend this because the switch off it only around 3 months away so you may as well get sorted rather than potentially being left with no service at the other end. What exactly is your worry about the switch? 

[TimmyBGood]

---

@redcat53 wrote:

i called Sky to renew my Broadband basics contract and was told I couldn't do this, that I need to take fibre 100 as the old copper lines were being phased out. 

It could be you are in one of the areas where Sky cannot supply a digital voice service over a copper circuit: unfortunately where that's the case Sky will cancel the broadband entirely if the address isn't moved onto FTTP before PSTN is switched off in January 2027