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Discussion topic: Fibre Order Big Issues!

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This message was authored by: GD1

Re: Fibre Order Big Issues!

Posted by a Superuser, not a Sky employee. Find out more

@PH31 Your images can't be approved as they are displaying personl info, namely your address, please blank these out before reposting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: PH31

Re: Fibre Order Big Issues!

Screenshot_20241111-175957_Samsung Internet.jpg

Screenshot_20241111-175941_Samsung Internet.jpg

This message was authored by: TimmyBGood

Re: Fibre Order Big Issues!

Posted by a Superuser, not a Sky employee. Find out more

@PH31 

 

'UG partial Direct in Ground' suggests a new duct will be required.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: PH31

Re: Fibre Order Big Issues!

Thanks! Hopefully not too tricky to sort...

This message was authored by: lisalloydfrank

Re: Fibre Order Big Issues!

Hi, 

 

Im having the same messages you were receiving. Can I ask, did this get resolved in the end?

 

I'm being given the run around!

many thanks

Lisa 

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