03 Sep 2024 09:10 AM
03 Sep 2024 09:24 AM
Posted by a Superuser, not a Sky employee. Find out more@Kevin451 Which area of the country are you in? hemel hempstead is dealing with a major outage.
03 Sep 2024 10:54 AM
I'm in Essex, phoned Sky and went through the usual reset hub actions and all back working but I stated this keeps happening so they've noted on my account that they'll send me a replacement Hub without question. All good for now so we'll wait and see the response next time it goes down!
13 Sep 2024 07:03 AM
Fibre broadband and phone went down again a few days ago with three green lights but the Voice red so phoned Sky again and they've now sent a new hub and everything's been fine for a day so let's see how long before the next issue 😉
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion