0

Discussion topic: Fibre 100

Reply
This message was authored by: ryanallison

Fibre 100

I recently installed fibre 100 and the WiFi is atrocious. I have to turn WiFi off on my devices as it doesn't work and I cannot stream on the tv without buffering. Broadband checked says everything is fine but this is 10 times worse than our previous broadband in reality. 

Reply

All Replies

This message was authored by: caesarome

Re: Fibre 100

Posted by a Superuser, not a Sky employee. Find out more

@ryanallison 

Could this be due to a poor signal throughout your home as this is an issue that does come up on here multiple times everyday so try going through this:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply