0

Discussion topic: Fiber Internet

Reply
This message was authored by: chris44

Fiber Internet

I've just done a sky fiber broadband test & its saying everything looks good so why do I have 2 orange lights on my router & have 0 Internet
Reply

All Replies

This message was authored by: caesarome

Re: Fiber Internet

Posted by a Superuser, not a Sky employee. Find out more

@chris44 

Was it this line test that you ran:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply