Faulty sky hub , Internet keeps dropping

[Shiv01]

 internet keeps dropping and don't know why  is there any one know how to fix it . It not been working side yesterday . It's only few days since we got new broadband but very week connectivity 

Tried all steps as suggested for troubleshooting but no solution 

[Pete176]

Well, we have nothing tonight, our Broadband went down around lunchtime. Tried restarting hub etc. Eventually the App updated to say there's an outage in our area (Bournemouth).... annoying as just switched from Virgin and we couldn't watch the TV either as it's all through our broadband (canx TV licence a long time ago). Shame the hub can't still work as a hub even if no internet, then we could still use our HDD etc. 🤷