Discussion topic: Faulty cable in house

This message was authored by: Aksim777 · ‎03 Mar 2023

The engineer said that the cables in the house are faulty and he cannot connect us to the internet. What should I do?

This message was authored by: TimmyBGood · ‎03 Mar 2023

@Aksim777

That's a bit lacking in detail, but the basic principle is that every domestic property has a right to an Openreach connection capable of carry telephony and at least 10Mbs internet under the Universal Service Obligation. It's up to your ISP to negotiate delivery of this with Openreach.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Faulty cable in house

Faulty cable in house

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