@Amanda148 if thecengineer could not get a connection then the issue is referrred back to Openreach who own the network Sky uses. Depending on the issue it may take a few days or longer to get this resolved. Sky should know tomorrow after getting the engineer's report and should know what is hapening so give them a call.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
