FULL FIBRE.CAN I GET IT DIRECT TO HOUSE.I LIVE IN LANGLEY BLACKFIELD.....

[B+HENDRY]

I HAVE NOTICED THAT FIBRE IS BEING PUT IN AROUND MY AREA.

FIRSTLY I WANT TO KNOW WHEN IT WILL BECOME AVAILABLE AND IF I CAN GET IT DIRECT TO MY HOUSE FROM THE PUBLIC FOOTPATH.

IF I CAN HOW DO I ARRANGE THIS WITH SKY AS YOU CANNOT TALK TO ANYONE THESE DAYS.

THANK YOU FOR ANY HELP SOMEONE CAN GIVE.

[GD1]

@B+HENDRY  Please don't post in block capitals as it make it appear you are shouting.

As we are all customers here we can't tell you if you can get FTTP to your property, you may be best checking here https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[Highlinder]

@B+HENDRYOnce the database that @GD1 has asked you to fill in your details has been updated to show that full fibre is available it can take Sky a few weeks to update their database to enable you to order it from them.

[paulw12345]

I registered with open reach here

https://www.openreach.com/fibre-broadband/ultrafast-full-fibre-broadband

They are supposed to email me when FTTP is available to my house...

[TechmanagerMal]

• @B+HENDRY you can check availability from Sky here - Sky Broadband - Best superfast broadband & phone deals | Sky.com
• Others being provisioned around you is also a good indicater.

[Highlinder]

@paulw12345I did the same thing, but it did take Sky around 5-6 weeks for their database to update to enable you to get service through Sky via FTTP. But other ISPs like BT might be faster updating their own database.

[simon194]

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@Highlinder wrote:

@paulw12345I did the same thing, but it did take Sky around 5-6 weeks for their database to update to enable you to get service through Sky via FTTP. But other ISPs like BT might be faster updating their own database.

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It varies quite a bit. When FTTP became available round my way I could order from Sky the day after Openreach emailed me to let me know it was available. The only problem was I had to wait 4 week for installation.

[Skull+Treaty]

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@simon194 wrote:

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@Highlinder wrote:

@paulw12345I did the same thing, but it did take Sky around 5-6 weeks for their database to update to enable you to get service through Sky via FTTP. But other ISPs like BT might be faster updating their own database.

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It varies quite a bit. When FTTP became available round my way I could order from Sky the day after Openreach emailed me to let me know it was available. The only problem was I had to wait 4 week for installation.

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Same here, placed the order on the 24 March and the earliest install was 20 May; we were a stage 1 install too! 

[Highlinder]

@Skull+TreatyPlaced order on the 22nd May, install date 6th June. Outside work done 4 days after order without any issues.

[Skull+Treaty]

@Highlinder 

That is a good turnaround, shame I wasn't as lucky. I had to opt for an LTE device in the short turn. 
Good to know that OR are sorting the backlog finally, as of the 23 May they had six weeks of Stage 2 installs still to crack on with. 

[Highlinder]

@Skull+TreatyHad KCI2 Assure install process, found out my duct was blocked so was able to an ajoining one, so no hassle.

[Skull+Treaty]

@Highlinder 

Excellent timeframe nonetheless ; )