FTTP now in my area, but......

[sv1970]

BT Openreach have very recently installed FTTP in our small housing development, and both BT and TalkTalk seem able to offer me a fast FTTP service.

However I'm in a contract with Sky and they are not recognising that FTTP is now available.

Has this happened to anyone else? is it just a matter of time before Skys systems catch up with this, or is there some other commercial reason?

Any advice appreciated.

[GD1]

@sv1970 It's likely Skys systems are slow to uodate.

Out of interest can you post the results from here https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome removing any address data.

[sv1970]

[GD1]

@sv1970  Thank you, it does show as available but I'm not sure what the availability status means @cookiemonsteruk   @Chrisee  may be able to shed more light on that.

[cookiemonsteruk]

@sv1970 

@GD1 

Stage 2 = possibly 4 weeks to install probably due to congested duct and planning permission to dig and clear the duct.

Did you ring sky or check online? 

[sv1970]

thanks for the assistance, I did both ring then and check online, no dice!

I saw the comment regarding a congested duct, bizzare, our housing development is only 2 years old!

[cookiemonsteruk · Accepted solution]

@sv1970 

Yeah, i know. I  reckon sky system hasn't updated maybe leave a week and call them again. Sky are getting quicker the day wbc fttp showed on bt wholesale sky said it was also available in my flat

[sv1970]

Thanks, will give it a few weeks and try again.

[Chrisee]

@sv1970 nothing bizarre about blocked ducts on new developments it is quite common unfortunately.  Many developers dont seem to really care about the condition of the infrastructure they installed especially once the properties are sold.