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Discussion topic: FTTP installed with good speed but a lag when using iPhone apps like safari.

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This message was authored by Lewis89 This message was authored by: Lewis89

FTTP installed with good speed but a lag when using iPhone apps like safari.

Hi everyone, I have recently had FTTP installed (500mbps download and 70mbps upload).

 

The sky broadband router was terrible and upstairs in the back bedroom I was only receieving 3mbps. So i've now turned off the Sky Wifi and purchased a TP-Link Deco XE75 Mesh System, which I use in Access Point mode. The broadband now reaches further, although still not great for gaming, I seem to get bad lag.

 

What is strange though is I can be sat 3 meters away from the router, open Safari on iPhone and search something on Google and it can take 15-20 seconds to action / respond. If I switch off Wi-Fi on my phone and use mobile data, the results appear immediately. Same when I go to do a speed test, it can take awhile to connect, but when it does it's 400-500mbps.

 

Is there a reason for this lag? It's really frustrating when it happens whilst trying to use Google or social media apps.

 

Does anyone have any ideas on how I can rectify this and how I could improve my gaming experience without having to trial an ethernet cable through the house? Maybe I could update some settings on the sky router / TP Link Deco XE75? I never experienced this when I had Sky Broadband FTTC. Makes me wish i'd not upgraded 😔


Thanks in advance

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This message was authored by mae-3 This message was authored by: mae-3

Re: FTTP installed with good speed but a lag when using iPhone apps like safari.

@Lewis89 

 

When you use the TP-Link it usually has 2 wireless bands 2.4Ghz & 5Ghz to eliminate almost all lag choose the 5Ghz band by usually splitting the SSID into two one for 2.4Ghz & one for 5Ghz, and then try connecting only with the 5Ghz band if in range.

 

If the games console will only connect to the 2.4Ghz which has a greater range you will run into a terrible latency issue. The only way to solve this is to move the router closer to the console and that will need a wired connection, unfortunately.

 

For competitive gaming, it is always wise to use an ethernet cable...

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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