Extremely slow broadband Download 1.33 mbs and upload .48mbs.

[BackofBeyond]

Broadband has been slow for a few days but not THIS slow.  What's going on?

[Addie15]

Hi there, @BackofBeyond. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Dickie99]

Same for me.

Internet has dropped off to a snail pace for no known reason, used to get 65mbs now lucky to get 7mbs.

Keep ringing sky, who say re set the router, runs reasonable for an hour and then drops off again to the snail pace

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.