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Discussion topic: Exit fee to another provider

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This message was authored by: ConfusedLady43

Exit fee to another provider

I'm leaving EE and I don't know how sly will pay the exit fee as it covers up to £200 but they havnt stipulated how or when that is done or what I need to do to get that option. If possible. Please help, 

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This message was authored by: jamesn123

Re: Exit fee to another provider

Posted by a Superuser, not a Sky employee. Find out more

@ConfusedLady43 

If you are only moving your broadband then its only £100, not £200.

Sky will pay you the £100 once you provide a final bill from EE showing the charges so usually you will need to pay EE first then Sky will pay you.

https://www.sky.com/help/articles/switching-credit-offer

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: caesarome

Re: Exit fee to another provider

Posted by a Superuser, not a Sky employee. Find out more

And note @ConfusedLady43 that the £100 is payable to your account as a credit on your account that will be used to pay your bills until it has been used up.

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