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Discussion topic: Excessive ping spikes

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This message was authored by: OliverD98

Message posted on ‎24 Jun 2025 04:30 PM

Excessive ping spikes

When online gaming i notced my ping spiking pretty often, phone call to sky was no help wat so ever. Just had me restart the router and said everything looks fine(when i know its not). Ping often spikes by 100s+ms when it does

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This message was authored by: Chrisee

Message posted on ‎24 Jun 2025 04:52 PM

Re: Excessive ping spikes

Posted by a Superuser, not a Sky employee. Find out more

@OliverD98 how is the device you are using to game networked? WiFi is liable to interference which can cause packet loss and ping spikes and is the most common cause.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: OliverD98

Message posted on ‎25 Jun 2025 06:35 PM

Re: Excessive ping spikes

Right now is over Wi-Fi 6 with a compatable network card. But have seen same reesults on both ethernet and wi-fi.
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