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Discussion topic: Everytime land-line rings my broadband drops out and I have to reset the router to get it working pr

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This message was authored by roger1949 This message was authored by: roger1949

Everytime land-line rings my broadband drops out and I have to reset the router to get it working pr

When the land-line rings the broadband stops, it will then go super slow both upload and download speed hit rock bottom until I restart the router.

Any tips chaps? 


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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Everytime land-line rings my broadband drops out and I have to reset the router to get it workin

Posted by a Superuser, not a Sky employee. Find out more

@roger1949  Does your router and phone plug into a filter or do you have a flitered faceplate where you plug in the phone and broadband?

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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Everytime land-line rings my broadband drops out and I have to reset the router to get it workin

Posted by a Superuser, not a Sky employee. Find out more

@roger1949  Does your router and phone plug into a filter or do you have a flitered faceplate where you plug in the phone and broadband?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
roger1949
Topic Author
This message was authored by roger1949 This message was authored by: roger1949

Re: Everytime land-line rings my broadband drops out and I have to reset the router to get it workin

The one with the faceplate

This message was authored by Highlinder This message was authored by: Highlinder

Re: Everytime land-line rings my broadband drops out and I have to reset the router to get it workin

Posted by a Superuser, not a Sky employee. Find out more

@roger1949Do you have a means to call Sky to report this issue. Does lifting the phone handset cause the internet to drop?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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