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Discussion topic: Ethernet dropping

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This message was authored by: ChrisRawnsley

Ethernet dropping

Hi, my internet keeps dropping out on both Ethernet and eifi connection. I work from home and my teams meetings keep disconnecting and internet is slow to upload, we also have issues with Xbox games lagging a lot. 

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This message was authored by: jamesn123

Re: Ethernet dropping

Posted by a Superuser, not a Sky employee. Find out more

Hi @ChrisRawnsley 

Which hub do you have? Do any lights change on it when you notice the issue?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: Gail01

Re: Ethernet dropping

I'm having a similar problems, I'm getting 150mb over WiFi and only 20-45mb using an ethernet cable, and internet drop outs to pc and Xbox via ethernet . Sky keep checking router saying ok, I've installed all new cat 5 cable (cat6 not required) max run is 15m and still slow. All worked perfect when with BT now sky is solo slow. Big let down. 

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