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Discussion topic: Ethernet connection

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This message was authored by: Krull1681

Ethernet connection

Ethernet conection problem. It's connected but msg and diagnostic says ut isn't. All other devices connected but my hard wired PC is not and won't since around an hour ago. Anyone else with this problem?
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This message was authored by: Me134

Re: Ethernet connection

Posted by a Superuser, not a Sky employee. Find out more

@Krull1681 wrote:
Ethernet conection problem. It's connected but msg and diagnostic says ut isn't. All other devices connected but my hard wired PC is not and won't since around an hour ago. Anyone else with this problem?

Right click the Start button and click on 'Device Manager', any issues showing especially under 'Network adaptors'?

 

If nothing shows, try a different port on the hub and/or a different cable.

 

Are there any network switches, powerlines etc involved? Has it ever worked?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

This message was authored by: Deb3000

Re: Ethernet connection

Most likely to be a problem with the cable/plugs.  (They do go wrong, strangely enough). 

 

Try uplugging both ends and plugging them back in again, (two or three times).  Sometimes hot weather causes "thermal creep" on the connections.  Plugging and unplugging them several times helps to polish any oxidation off the contacts.  If that doesn't work try a different port on the hub.  If that doesn't work, try a completely different cable.

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