Ethernet connection lights

[WJD2]

We upgraded to Sky Fibre 150 and  I have noticed that the ethernet connections on the reverse of the main Sky hub have one steady green light and one steady amber light. I have tried different ethernet cables. Is this normal?

[Brill+Gill]

Hi @WJD2, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

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[Deb3000]

That would usually indicate that the ports are connecting at 100Mb/s instead of 1000Mb/s.

Assuming the cables you are using are working properly and are 8 wire, Cat 5e or above, then it will be a setting on the hub somewhere.  Just find it and set it to 1000Mb/s, (also known as "Full Duplex" or sometimes "Auto-negotiate").

(Note, very old cat 5 cables will only support 100Mb/s).

EDIT:  I've just had a quick look at an old SR203.  It's under "Ethernet" and can be set to "Gigabit ethernet" or "Fast ethernet".  You want Gigabit.