Ethernet cable

[Scott158]

Hey I've recently bought an ethernet cable(cat5e). When plugging into the sky hub, my sky hub loses connection to the interent. The light switch for the interent(second from the left) flickers amber for about 15 seconds then stops and no light is shown. When I take the cable out it will connect. How do I solve this?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147