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Discussion topic: Error code 7 CHECK NETWORK CONNECTION

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Atexf06
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Error code 7 CHECK NETWORK CONNECTION

‎19 Apr 2022 09:20 PM

I have loads of issues trying to maintain sky stability. Had BT engineer, Sky engineer but say no fault then it just drops off all time. Internet is rubbish and I pay for sky  with Netflix but get this error when I go on apps, constantly switching everything off and on. Have sky Q/power lines and extensions but nothing seems to work. Can sky actually throttle my internet and stop it remotely?  At my wits end and now so poor my boss has asked me to go in to office! 

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Atexf06
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Re: Error code 7 CHECK NETWORK CONNECTION

‎19 Apr 2022 10:33 PM

Yes it is LG? Also why not use power lines with sky q. What us the worry? I have unplugged as doesn't seem to be making a difference anyway. 

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cookiemonsteruk
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Re: Error code 7 CHECK NETWORK CONNECTION

‎19 Apr 2022 09:28 PM

Posted by a Superuser, not a Sky employee. Find out more

@Atexf06 

 

Can you post your hub stats

 

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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cookiemonsteruk
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Re: Error code 7 CHECK NETWORK CONNECTION

‎19 Apr 2022 09:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@Atexf06 

Does the error code come from the tv?

Is it an lg?

Also inadvisable to run sky q over powerlines

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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If I say something you like give a thumbs up
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Atexf06
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Re: Error code 7 CHECK NETWORK CONNECTION

‎19 Apr 2022 10:33 PM

Yes it is LG? Also why not use power lines with sky q. What us the worry? I have unplugged as doesn't seem to be making a difference anyway. 

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Hopkirk
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I can't get a network connection!

‎07 May 2022 06:55 PM

No network connection 

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