Equipment not working

[Steve746]

Booster will not connect to wifi, even though touching hub, plus wifi on phones very slow timing out when try ing to use, though works perfectly on data

[Chrisee]

@Steve746 check that the booster is the right type for your Sky hub. If it is a podcsupplied as part of WiFi Max check it is listed in the My Sky app in My Devices. More here https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with