Discussion topic: Engineer
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Message posted on 07 Jan 2025 10:57 AM
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Engineer
Sky engineer due to call out yesterday between 8am and 5pm-which already is a pretty large time gap. I had to nip out although I read on sky app that engineer would ring. I missed them and they did not, instead they left a note saying number was wrong with no additional information. Now sky app won't let me reschedule engineer. Has anyone ever dealt with something like this before and could offer some advice? Thank you!!
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Message posted on 07 Jan 2025 11:09 AM
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Re: Engineer
@Brianna2 suspect you have to talk to Sky to arrange another date.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 07 Jan 2025 12:40 PM
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Re: Engineer
And unfortunately by missing the engineer visit you're likely to incur a £25 fee.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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