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Discussion topic: Engineer visit

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This message was authored by: GT387

Engineer visit

Trying to cancel an engineer visit and saying I have to contact sky to cancel , please help I can't contact them and speak to someone. It's an automated line that doesn't understand me 

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This message was authored by: Daniel0210

Re: Engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@GT387 
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

 

If the appointment is for tomorrow you may be charged £25 for a late cancellation.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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