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Discussion topic: Engineer visit

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Bikeral62
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This message was authored by Bikeral62 This message was authored by: Bikeral62

Engineer visit

‎15 Jan 2024 10:23 AM

Waiting since 8am this morning for an engineer to arrive and we will wait till 1pm and if he doesn't turn up it'll be the last straw and I will cancel our contract and we've had no Internet now since December the 28th and I don't see the point in paying for ultrafast with no Internet connection? 

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cookiemonsteruk
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Re: Engineer visit

‎15 Jan 2024 10:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Bikeral62 

 

Is this a new fttp ultrafast connection?

 

Please be aware that if this is an openreach issue then cancelling with sky will just pass the buck to another isp

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