Discussion topic: Engineer visit unsuccessful
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Message posted on 07 Sep 2026 05:42 PM
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Engineer visit unsuccessful
The engineer visited but couldn't find the fiber cable. He said that the sky will reschedule it. It hasn't been rescheduled since. The phone number to contact is not working, and I do not know what to do. I am sitting here with the products, but no internet. It has been 2 weeks. What do I do?
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Message posted on 08 Sep 2026 10:12 AM
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Re: Engineer visit unsuccessful
Hi @rupalsriv, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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